Thursday, September 11, 2008

Freedom of Speech == Freedom to Deceive?

I watched and/or listened to large parts of the Republican Convention last week. And I have to say - holy crap. What's with the lies? Seriously.. Take, for example, Mike Huckabee's speech. He said:
And speaking of Gov. Palin, I am so tired of hearing about her lack of experience. I want to tell you folks something. She got more votes running for mayor of Wasilla, Alaska, than Joe Biden got running for president of the United States.
The first thing I thought when I heard this was "Wow, Wasilla must be pretty big." Then I went and looked it up. The population of Wasilla is around 9,000 people. So, assuming no one voted twice or three times, at best, Sarah Palin got 9,000 votes running for mayor. I then looked up the Democratic Primary results. Here in home, sweet home California, Joe Biden got just over 17000 votes.

So what's up Mike, are you a fucking moron and don't know that 17,000 is more than 9,000, or are you lying to us?

Wait, I see.. You're talking about about delegates - right, I see, Joe Biden got no delegates in the primaries. Got it. But those are delegates, they're not votes. For Sarah, you used "votes" as the unit, but for Joe you used "delegates" as the unit. Someone in 5th grade could probably tell you why you can't mix units like this.

Here, let me give you a good example:
During Bill Clinton's administration, there was a budget surplus of $230 billion, but during the Bush Administration, the nation's national debt went up to over $9 trillion.
See what I did? Just like you did - I compared two unlike units in the hopes that people reading it are fucking morons, and enamored enough with me that they don't bother to try to rationalize what I said.

So here's what I think we should do.. You can continue to spout off your bullshit, and we the people will continue to listen to it. But after each speech, let's all go through what you said and you can explain how you arrived at your different conclusions, ok? Maybe, just maybe, when the technology evolves enough, we can actually see it in realtime - as you speak, little pop-up windows show up and point out how what you're saying fits in with reality?

Update: FactCheck.org has the total numbers:
Not even close. The tally: Biden, 79,754, despite withdrawing from the race after the Iowa caucuses. Palin, 909 in her 1999 race, 651 in 1996.

Labels: , , , ,

Friday, September 05, 2008

Gruntled Customer

While I was in Scotland, I had data roaming turned off on my phone so as not to join the huddled masses who get back from a trip abroad with ridiculously high phone bills (thanks huddled masses for taking one for the team and showing us that data roaming is bad!). I was little withdrawn when there was no wi-fi around, but mostly ok.

Except for VoiceMail. No data means no Visual VoiceMail®. Fine, I can live with that, Apple thoughtfully put a "Call VoiceMail" button right in the middle of the VoiceMail dialog. Sadly, it didn't work. When I had a VoiceMail message, I pressed the button and nothing happened. I ended up calling my own number, etc to get my messages (no, pressing/holding "1" didn't work - I tried that too).

Today I got around to calling AT&T to complain for support. Not surprisingly, it was a waste of time (initially). The call went like this:
Me: I had data roaming off so that I wouldn't get charged, but the "Call VoiceMail" button didn't retrieve messages
AT&T Guy: With data roaming off you can't use Visual VoiceMail
Me: I know, but the "Call VoiceMail" button should have worked, right?
AT&T Guy: Does it work now?
Me: I don't know, I'm not in Scotland anymore
AT&T Guy: You need to take it up with Apple, it's a problem with the phone
Me: Thanks
And so I called Apple. Their phone menu asked a bunch of questions, the last of which was "are you having problems with VoiceMail?" - I thought "score, everyone has problems, they have a team dedicated to helping us!" I answered "yes" with just a hint of excitement in my voice. The system responded by telling me that it was an AT&T problem and transfered me back to them.

I think not. I hung up, and called Apple back, and lied to their phone menu (but I had my fingers crossed when I did it) and said I was having a technical problem. I rationalized it internally, telling myself that I was calling because the "Call VoiceMail" button was broken, not VoiceMail, strictly speaking.

A nice guy came on the phone, and after I explained the problem, he asked me to press and hold the "1" key to see if that tranfered me to my VoiceMail. I did, it didn't. Then we debated whether we heard one or two tones. I said there was one, as the customer I was right (though really it was two - the "DT" in DTMF means dual-tone - sorry Apple guy).

Since the "1" key trick didn't work, he said "it's an AT&T problem" and offered to transfer me to them. I explained nicely that I had just spoken to them, and they sent me to him, and if I was going to end up in the middle of them pointing fingers at each other, I would just live without the "1" key and find some very public place to post my experiences. I might've also mentioned that I knew Steve Jobs. Does seeing him shopping at Whole Foods count as knowing him?

Rather than send me to AT&T on my own, he offered to conference them in and go through things with them (i.e. he knew what was wrong with their system and could help them fix it). And that's exactly what he did - we sat on hold for ten minutes or so waiting for someone from AT&T to come on, look at my phone's settings on their end, say "it looks fine, wait, no, let me tweak this" and magically my "1" button now calls my VoiceMail.

And that's why I'm a gruntled customer rather than my usual disgruntled customer. Because some random guy at Apple wasn't sure whether I really knew Steve Jobs or not went out of his way to help me fix my problem even though it wasn't actually his problem to help fixing.

(by show of hands, how many people knew that 'gruntled' was a word?)

Labels: , , , , ,

Monday, September 01, 2008

Vice Presidential Nominee

The latest poop is that Bristol Palin's pregnant, in striking contrast to the oft-cited story of her having been the one who gave birth to Trig Palin. None of this comes as a surprise. After all, Sarah Palin is the candidate for Vice (ha ha ha) President.

Lynne Spears for Vice President perhaps?

Labels: ,